Adaptive performance in “soft skills” needed for remote workers

Authors

  • Leonardo da Silva Araújo Federal Institute of Rio de Janeiro https://orcid.org/0000-0002-7115-4707
  • Andrea Justino Ribeiro Mello Federal Center for Technological Education Celso Suckow da Fonseca

DOI:

https://doi.org/10.32358/rpd.2022.v8.628

Keywords:

adaptive performance, flexible working, soft skills, telecommuting, eliminated vacancies, kiviat

Abstract

Purpose: This article presents the perceptions of resident and non-resident professionals in Brazil about their professional performance, in relation to soft skills, in the COVID-19 pandemic. Methodology: This exploratory research presents subjective characteristics of professionals inserted in the labor market. The data collected with the application of a questionnaire with 283 professionals are presented and analyzed with the support of the Kiviat Diagram, which displays different variables, concomitantly, contributing to an overview of the theme. Limitation: advances in telecommuting may alter the future perception of professionals from different areas regarding the most necessary skills. Results: Oral communication and intelligence/emotional control are among the soft skills with the lowest trends among residents in Brazil, while among residents abroad, the skill with the lowest value was teamwork. Originality: study shows that, even though they are not explicitly evaluated or taught, professionals realize that these skills are present in their routines and that they are necessary in their professional life.

Downloads

Download data is not yet available.

Author Biographies

Leonardo da Silva Araújo, Federal Institute of Rio de Janeiro

Leonardo holds a degree in Production Engineering from the Federal Center for Technological Education Celso Suckow da Fonseca (2020). He is currently a laboratory technician / area: chemistry and biology at the Federal Institute of Education, Science and Technology of Rio de Janeiro.

Andrea Justino Ribeiro Mello, Federal Center for Technological Education Celso Suckow da Fonseca

Degree in Economic Sciences from the Federal Rural University of Rio de Janeiro (UFRRJ) in 1997; Master in Production Engineering from PEP/COPPE/UFRJ (2001); PhD in Transport Engineering from PET/COPPE/UFRJ (2015). Professor at the Celso Suckow da Fonseca Federal Center for Technological Education (CEFET/RJ) since 2007. Worked in undergraduate courses in Production Engineering and in the Master's in Regional Development and Productive Systems.

References

Barbosa, A. L. N. D. H., Costa, J. S. D. M., & Hecksher, M. D. (2020). Mercado de trabalho e pandemia da covid-19: Ampliação de desigualdades já existentes?. Mercado de Trabalho: conjuntura e análise, 69,.55-63.

Borrego, A. B. P. (2020). O desempenho adaptativo pelos recém-formados: O papel das soft e hard skills e a moderação da autoeficácia (Doctoral dissertation).

Bouarfa, S., Jéhan, P., Erb, W., Mongin, O., Porée, F. H., Roisnel, T., & Mongin, F. (2021). Aza-aromatic polycycles based on triphenylene and acridine or acridone: synthesis and properties. New Journal of Chemistry, 45(32), 14414-14424. https://doi.org/10.1039/D1NJ02630E

Caputo, F., & Evangelista, F. (2019). Information sharing and cognitive involvement for sustainable workplaces. In Corporate social responsibility: Concepts, methodologies, tools, and applications (pp. 1403-1420). IGI Global. https://doi.org/10.4018/978-1-5225-6192-7.ch073

Cleary, M., Flynn, R., & Thomasson, S. (2006). Employability skills: From framework to practice-an introductory guide for trainers and assessor. [S.l.]: Adobe Digital Edition.

Collins, H. (2012). Soft skills. Collins English Dictionary Complete & Unabridged. Digital Edition. Disponivel em: <https://www.dictionary.com/browse/soft-skills>.

Godoy, A. S., Hanashiro, D. M. M., Teixeira, M. L. M., & Zaccarelli, L. M. (2008). Gestão do Fator Humano: uma Visão Baseada nos Stakeholders, 2ª. ed. São Paulo: Saraiva, 2008.

Heckman, J. J., & Kautz, T. (2012). Hard evidence on soft skills. Labour economics, 19(4), 451-464. https://doi.org/10.1016/j.labeco.2012.05.014

Huselid, M. A., Jackson, S. E., & Schuler, R. S. (1997). Technical and strategic human resources management effectiveness as determinants of firm performance. Academy of Management journal, 40(1), 171-188. https://doi.org/10.2307/257025

Ling, B., Liu, Z., Chen, D., & Sun, L. (2021). Team Flexibility in Organizational Change Context: Antecedents and Consequences. Psychology Research and Behavior Management, 14, 1805. https://doi.org/10.2147/PRBM.S332222

Manjate, J. L. S., Chavane, F. S., Martins, H. R., & Nhantumbo, L. L. (2020). Knowledge, attitudes and practices of Mozambican public employees on the prevention of covid-19. Revista Produção e Desenvolvimento, 6. https://doi.org/10.32358/rpd.2020.v6.446

Morgan, R. E. (2004). Teleworking: an assessment of the benefits and challenges. European Business Review. https://doi.org/10.1108/09555340410699613

Müller, R., Vilas Boas, M. A., Costa, M. S. S., Marques, F. S., Santos, D. A., Bochmann, G., & Martinez, D. G. (2022), Biogas Production from Dairy Cattle Residues: Definition of the Pretreatment Approach Through a Bibliometric Analysis of Publications and Patents, In Renewable Energy Technologies for Energy Efficient Sustainable Development (pp. 121-137). Springer, Cham. https://doi.org/10.1007/978-3-030-87633-3_5

Park, S., & Park, S. (2021). How can employees adapt to change? Clarifying the adaptive performance concepts. Human Resource Development Quarterly, 32(1), E1-E15. https://doi.org/10.1002/hrdq.21411

Perko, I., & Caputo, F. (2018). Big Data implications for EU healthcare systems.

Pulakos, E. D., Arad, S., Donovan, M. A., & Plamondon, K. E. (2000). Adaptability in the workplace: Development of a taxonomy of adaptive performance. Journal of applied psychology, 85(4), 612. https://doi.org/10.1037/0021-9010.85.4.612

Robles, M. M. (2012). Executive perceptions of the top 10 soft skills needed in today's workplace. Business communication quarterly, 75(4), 453-465. https://doi.org/10.1177/1080569912460400

Rodrigues, D. R., Souza, A. C. M. & Mello, J. A. V. B. (2022). Assimetrias sociais, habitats de aprendizagem e capacitação para o Mundo VUCA: Estudo de caso sobre a “Casa da Inovação”. CIDADES, Comunidades e Territórios, 44(2022), 1-22.

Rosenfield, C. L., & Alves, D. A. D. (2011). Autonomia e trabalho informacional: o teletrabalho. Dados, 54, 207-233. https://doi.org/10.1590/S0011-52582011000100006

Rouse, M. (2019). Definition Soft skills. Techtarget, Disponivel em: <http://searchcio.techtarget.com/definition/soft-skills>. Acesso em: 30 Outubro 2020.

Schislyaeva, E. R., & Saychenko, O. A. (2022). Labor Market Soft Skills in the Context of Digitalization of the Economy. Social Sciences, 11(3), 91. https://doi.org/10.3390/socsci11030091

Tague, N. R. (2005). The quality toolbox. Milwaukee: ASQ Quality Press.

Ubfal, D., Arraiz, I., Beuermann, D. W., Frese, M., Maffioli, A., & Verch, D. (2022). The impact of soft-skills training for entrepreneurs in Jamaica. World Development, 152, 105787. https://doi.org/10.1016/j.worlddev.2021.105787

Viana, R. A. P. P. (2015). A importância do trabalho multidisciplinar e dos soft skills nos dias de hoje", Arquivos de Ciências da Saúde, 22(2), 7-8. https://doi.org/10.17696/2318-3691.22.2.2015.178

Volkov, A., Rishko, Y., Kostyukhin, Y., Sidorova, E., Boboshko, D., Savinova, D., & Ershova, V. (2022). Using digital tools to teach soft skill-oriented subjects to university students during the COVID-19 pandemic. Education Sciences, 12(5), 335. https://doi.org/10.3390/educsci12050335

Downloads

Published

2022-12-31

How to Cite

Araújo, L. da S., & Mello, A. J. R. (2022). Adaptive performance in “soft skills” needed for remote workers. Revista Produção E Desenvolvimento, 8(1), e628. https://doi.org/10.32358/rpd.2022.v8.628

Issue

Vol. 8 No. 1 (2022): January-December

Section

Management Affairs

License

Copyright (c) 2022 Revista Produção e Desenvolvimento

Creative Commons License

This work is licensed under a Creative Commons Attribution 4.0 International License.

All content on this work is licensed under a Creative Commons BY Attribution 4.0 Unported license. The articles are free to use, with their CC BY attributions of license.

The journal is not responsible for the opinions, ideas and concepts emitted in the texts, as they are the sole responsibility of its author (s).

The publisher has the right to reject articles that in the evaluation process have been detected signs of plagiarism. The articles that have been detected indications of plagiarism after the publication, will be excluded from the edition. And the indication of the problem will be informed in the place of the text, keeping the same amount of pages.

This journal adopts the principles of ethical conduct of international quality Committee on Publication Ethics (COPE), as well as the parameters of Integrity in the Scientific Activity indicated by SCOPUS and SCIELO. 

Most read articles by the same author(s)