CROSS-FUNCTIONAL INTEGRATION IN PRODUCT DEVELOPMENT PROCESSES IN THE ERA OF INDUSTRY 4.0
AbstractIndustry 4.0 covers the use of technologies such as: internet of things, cloud computing, machine-to-machine integration, communication, 3D printing and big data. In this context, cross-functional integration is essential for the product development. The objective of this paper is to characterize the literature on cross-functional integration in product development processes in the context of the technologies of Industry 4.0. A systematic literature review was carried out to analyze the literature on this topic. There is a growing trend of publications mentioning cross-functional integration in product development, in the studied context. The mainstream of cross-functional integration research focuses on cooperation between people, in the sense of integrating structures of function and power. However, in the context of Industry 4.0, there is a shift in this emphasis on people. People continue to be oriented to cooperate with each other to obtain joint results at the firm level. However, this cooperation is more related to the development of skills to deal with cyber-physical processes and with the knowledge produced by machines and information systems. This kind of interaction ability between human, machine and system, can generate a new way to study cross-functional integration.
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