Contributing factors for the underutilization of mobility stations: the case of the "wien mobil station" in vienna
Keywords:mobility hubs, transport, intermodality, smart cities, MaaS
AbstractPurpose: Mobility stations are locations in which various mobility options are offered enabling multimodality and intermodality. In Vienna, three public mobility stations were implemented as part of the project “Wien Mobil”. After observing the existing mobility stations and talking to different experts, the system was diagnosed as underutilized. Consequently, this paper aims to point out the reasons why the public mobility stations in Vienna have so far not attracted as many users as expected. Methodology/Approach: The research question is answered with the support of explorative expert interviews, observational research and literature review. Findings: The identified contributing factors for the underutilization of the mobility stations in Vienna are location, weather, lack of interoperability, low affordability, lack of reliability, and lack of publicity and educational campaigns. Research Limitation/implication: The research lacks the perspective and data from the car sharing provider. Moreover, it was conducted during winter, which certainly increased the perception of an underutilized system. Originality/Value of paper: This work is expected to contribute to urban mobility planning by identifying and reaffirming important factors to take into account when planning, implementing and operating mobility stations and by providing a thorough understanding of the reasons for the underutilization of mobility stations.
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