• Ahmet Hakan ÖZKAN ABMYO, Business Administration in English, Istanbul Aydın University, Turkey
  • Orhan Emre Elma Business Faculty, Department of International Trade and Finance, Adana Science and Technology University, Adana, Turkey.



third-party logistics, logistic service providers, synergy, Turkey


The level of the collaboration of third-party logistics users and logistic service providers are elaborated in Turkey. The synergy which is expected to come out after this cooperation seems to be lacking. Therefore the industry of Turkey is operating by carrying the opportunity cost of this synergy. The purpose of this paper is defining the reasons of the necessity of third-party logistics (3PL) using and exploring the reasons of being reluctant to this kind of collaborations. An empirical study is conducted in industrial organizations in Turkey. The research is designed according to the structure of the Turkish companies and the main issues of the logistics. Semi-structured interview are used to collect information and learn the opinions of the managers of the companies. The responses from 7 logistic service provider companies and 10 from some other randomly selected companies were evaluated at this explaratory research, 17 valid responses are analyzed. According to findings of this study, the expected synergy does not seem to be able to appear before the removement of some prejudices and embracing the modern and effective methods. On the other hand, size of the companies is strictly correlated with outsourcing and it is the reason of inadequate demand in Turkey.


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How to Cite

ÖZKAN, A. H., & Elma, O. E. (2017). DEMAND OF OUTSOURCING IN TURKEY: AN EMPIRICAL STUDY. Revista Produção E Desenvolvimento, 3(2), 78–88.