Strategic Planning for Tourism Destinations
Proposals for the Tourism Development of Mafra Municipality
DOI:
https://doi.org/10.32358/rpd.2025.v11.722Keywords:
strategic planning, tourism development, mafraAbstract
Purpose: The project seeks to comprehensively study tourism in Mafra, focusing on destination planning and management processes. It aims to identify gaps for rectification and investment opportunities to enhance the destination's tourism sector. Methodology: The study uses theoretical frameworks in tourist destination planning, considering emerging consumer trends. It analyzes the tourism system geographically and surveys tourists to gather insights into their experiences in Mafra. With 398 responses collected, it offers valuable perspectives on the destination's appeal from the consumer's viewpoint. Findings: Through data analysis, a concentration of tourism supply and demand is evident in the area studied, alongside identified issues like road and parking conditions, and tourism professionals' competencies. This has led to the structuring of development axes to address gaps and utilize existing advantages. Research Limitation: The study identifies strengths and weaknesses for long-term development but overlooks some data, like main market profiles, limiting targeted product definition. It focuses only on overnight tourists, excluding other visitors and tourism players. Future research should involve more stakeholders for a better grasp of tourism dynamics. Value of paper: The study measures tourist satisfaction and identifies key factors impacting their experience, guiding the local government in crafting tourism strategies, particularly given Mafra's absence of a tourism plan.Downloads
References
Azores Tourism Observatory (2019). Tourism Reports. Available on: https://srea.azores.gov.pt/Conteudos/Relatorios/lista_relatorios.aspx?idc=392&idsc=6454&lang_id=1 [obtained on 16/03/2019].
Babbie, E. R. (2016). The Practice of Social Research. Cengage Learning.
Benur, A. M., & Bramwell, B. (2015). Tourism product development and product diversification in destinations. Tourism Management, 50, 213-224.
Bonn, M. A., Joseph, S. M., & Dai, M. (2005). International versus Domestic Visitors: An Examination of Destination Image Perceptions. Journal of Travel Research, 43(3), 294-301.
Bryman, A. (2012). Social Research Methods. Oxford: Oxford University Press.
Buhalis, D. (2000). Marketing the competitive destination of the future. Tourism Management, 21(1), 97-116.
Buhalis, D. & Amaranggana, A. (2013). Smart tourism destinations. In: Xiang, Z. & Tussyadiah, I. (ed.). Information and communication technologies in tourism 2014. Springer International Publishing.
Cunha, L. (2013). Economia e Política do Turismo. Lisboa: Lidel.
Crouch, G. I. (2011). Destination Competitiveness: An Analysis of Determinant Attributes. Journal of Travel Research, 50(1), 27–45.
Crouch, G. & Ritchie, B. (1999). Tourism, Competitiveness, and Societal Prosperity. Journal of Business Research, 44, 137–152.
DGPM – Direção-Geral de Política do Mar (2012). A Economia do Mar em Portugal. Lisboa: DGPM.
DGPM (2020). Economia do Mar em Portugal. Lisboa: DGPM.
Dimoska, T. & Trimcev, B. (2012). Competitiveness strategies for supporting economic development of the touristic destination. Social and Behavioral Sciences, 44, 279-288.
Dupeyras, A., & MacCallum, N. (2013). Indicators for Measuring Competitiveness in Tourism: A Guidance Document. OECD Tourism Papers. Paris: OECD Publishing.
Dwyer, L., & Kim, C. (2003). Destination Competitiveness: Determinants and Indicators. Current Issues in Tourism, 6(5), 369-414.
Dwyer, L., Mellor, R., Livaic, Z., Edwards, D., & Kim, C. (2004). Attributes of Destination Competitiveness: a Factor Analysis. Tourism Analysis, 9(1), 91-101.
Enright, M. & Newton, J. (2005). Determinants of tourism destination competitiveness in Asia Pacific: Comprehensiveness and universality. Journal of Travel Research, 43, 339-350.
ERTRL – Entidade Regional de Turismo da Região de Lisboa (2019). Plano Estratégico de Turismo para a Região de Lisboa 2020-2024. Available on: https://www.lisboa.pt/fileadmin/atualidade/noticias/user_upload/Relatorio_Final_Plano_Estrate gico-2020-2024_compressed.pdf [obtained on a 02/03/2024].
Evans, N. (2015). Strategic Management for Tourism, Hospitality and Events. New York: Routledge.
Feijão, R. (2023). Planeamento Estratégico de Destinos Turísticos: Propostas para o Desenvolvimento Turístico do Município de Mafra (dissertação de mestrado). Escola Superior de Hotelaria e Turismo do Estoril.
Fletcher, J., Fyall, A., Gilbert, D. & Wanhill, S. (2018). Tourism Principles and Practice (6a ed.). Harlow: Pearson.
Gallarza, M. G., Saura, I. G., & Garcı́a, H. C. (2002). Destination image: Towards a Conceptual Framework. Annals of Tourism Research, 29(1), 56–78.
Getz, D., Svensson, B., Peterssen, R., & Gunnervall, A. (2012). Hallmark events: definition, goals and planning process. International Journal of Event Management Research, 7(1/2), 47-67.
GSTC – Global Sustainable Tourism Council (2019). GSTC Destination Criteria: Version 2.0. Disponível em https://www.gstcouncil.org/wp-content/uploads/GSTC-Destination-Criteria-v2.0- with-SDGs.pdf [obtido a 16/03/2022].
Hassan, S. (2000). Determinants of market competitiveness in an environmentally sustainable tourism industry. Journal of Travel Research, 38(3), 239-245.
Heath, E. (2003). Towards a model to enhance destination competitiveness: a Southern African perspective. Journal of Hospitality and Tourism Management, 10(2).
Hong, W. (2008). Competitiveness in the Tourism Sector: A comprehensive approach from economic and management points. Heidelberg: Physica-Verlag.
Hou, J.-S., Lin, C.-H., & Morais, D. B. (2005). Antecedents of Attachment to a Cultural Tourism Destination: The Case of Hakka and Non-Hakka Taiwanese Visitors to Pei-Pu, Taiwan. Journal of Travel Research, 44(2), 221–233.
Hsu, C. H., Wolfe, K., & Kang, S. K. (2004). Image assessment for a destination with limited comparative advantages. Tourism Management, 25(1), 121–126.
Hu, Y. and Ritchie, J.R.B. (1993). Measuring Destination Attractiveness: A Contextual Approach. Journal of Travel Research, 32, 25-34.
Mason, P. (2008). Tourism Impacts, Planning and Management (2nd ed.). London: Routledge.
MEE – Ministério da Economia e Emprego (2013). Plano Estratégico Nacional do Turismo Revisão e Objetivos 2013-2015. Lisboa: Turismo de Portugal.
Middleton, V. T., & Hawkins, R. (1998). Sustainable Tourism: A Marketing Perspective. London: Butterworth-Heinemann.
Neuman, W. L. (2013). Social Research Methods: Qualitative and Quantitative Approaches. Essex: Pearson Education.
Novais, A., Ruhanen, M., & Arcodia, L. (2018). Destination competitiveness: A phenomenographic study. Tourism Management, 64, 324-334.
Órtigão, R. (2014). As Praias de Portugal: Guia do Banhista e do Viajante. Lisboa: Quetzal Editores.
Pordata (2024a). Proporção de dormidas nos alojamentos turísticos entre os meses de Julho- Setembro. Available on em: https://www.pordata.pt/Municipios/Proporção+de+dormidas+nos+alojamentos+turísticos+entre +os+meses+de+Julho+Setembro-763 [obtained on 27/03/2024].
Pordata (2024b). Dormidas nos alojamentos turísticos: total e por tipo de alojamento. Available on: https://www.pordata.pt/municipios/dormidas+nos+alojamentos+turisticos+total+e+por+tipo+de +alojamento-748 [obtained on 27/02/2024].
Pordata (2024c). Alojamentos turísticos: total e por tipo de alojamento. Available on: https://www.pordata.pt/Municipios/Alojamentos+tur%C3%ADsticos+total+e+por+tipo+de+aloj amento-746 [obtained on 27/02/2024].
Pordata (2024d). Estada média nos alojamentos turísticos: total, residentes em Portugal e residentes no estrangeiro. Disponível em: https://www.pordata.pt/Municipios/Estada+média+nos+alojamentos+tur%C3%ADsticos+total+ +residentes+em+Portugal+e+residentes+no+estrangeiro-758 [obtained on 27/02/2024].
Pike, S. (2008). Destination marketing: A integrated marketing communications approach. Burlington: Butterworth-Heinemann.
Porter, M. (1990). The Competitive Advantage of Nations. New York: Free Press.
Quaternaire (2015). Revisão do plano Estratégico de Turismo de Mafra (2015-2020). Available on: https://www.cm- mafra.pt/cmmafra/uploads/writer_file/document/1259/plano_estrategico_do_turismo_2015_202 0.pdf [obtained on 27/10/2023].
Ricardo, D. (1817). On the principles of political economy and taxation. Penguin: Baltimore.
Ritchie, J. & Crouch, G. (2000). The Competitive Destination: A sustainability tourism perspective. Tourism Management, 21, 1-7.
Ritchie, J. & Crouch, G. (2003). The Competitive Destination: A Sustainable Tourism Perspective. Wallingford: CABI.
Samuelson, P. & Nordhaus, W. (2010). Economia (19th ed.). Lisboa: Eurobooks.
Sánchez, A. (2017). Territórios de Inovação e Turismo. In Umbelino, J. e Silva, F. (coord.). Planeamento e Desenvolvimento Turístico. Lisboa: LIDEL.
Silva, F. (2017). Planeamento e Desenvolvimento Turístico. In: Umbelino, J. & Silva, F. (Coord.). Planeamento e Desenvolvimento Turístico. Lisboa: Lidel.
Smith, A. (1776). The Wealth of Nations. Londres: W. strahan and T. Cadell.
Smith, S. L. (1994). The tourism product. Annals of Tourism Research, 21(3), 582-595.
Turismo de Portugal (TP) – Turismo de Portugal (2015). Turismo 2020: Plano de Ação para o Desenvolvimento do Turismo. Lisboa: Turismo de Portugal.
Turismo de Portugal (TP) (2017). Estratégia Turismo 2027. Avaiable on: https://www.turismodeportugal.pt/SiteCollectionDocuments/estrategia/estrategia-turismo- 2027.pdf [obtained on 01/03/2024].
UNWTO – United Nations World Tourism Organization (2007). A Practical Guide to Tourism Destination Management. Madrid: UNWTO.
UNWTO (2010). Yearbook of Tourism Statistics, Data 2004 - 2008, 2010 Edition. Madrid: UNWTO.
UNWTO (2011). Handbook on tourism product development. Madrid: World Tourism Organization and The European Travel Comission.
UNWTO (2015). Yearbook of Tourism Statistics, Data 2009 – 2013, 2015 Edition. Madrid: UNWTO.
UNWTO (2020). Yearbook of Tourism Statistics, Data 2014 – 2018, 2020 Edition. Madrid: UNWTO.
UNWTO (2024). Global and regional tourism performance. Available on: https://www.unwto.org/tourism-data/global-and-regional-tourism-performance [obtained on 09/03/2024].
Williams, S. (2008). Tourism Geography (2nd ed.). New York: Routledge.
Downloads
Published
How to Cite
Issue
Section
License
Copyright (c) 2025 Revista Produção e Desenvolvimento

This work is licensed under a Creative Commons Attribution 4.0 International License.
All content on this work is licensed under a Creative Commons BY Attribution 4.0 Unported license. The articles are free to use, with their CC BY attributions of license.
The journal is not responsible for the opinions, ideas and concepts emitted in the texts, as they are the sole responsibility of its author (s).
The publisher has the right to reject articles that in the evaluation process have been detected signs of plagiarism. The articles that have been detected indications of plagiarism after the publication, will be excluded from the edition. And the indication of the problem will be informed in the place of the text, keeping the same amount of pages.
This journal adopts the principles of ethical conduct of international quality Committee on Publication Ethics (COPE), as well as the parameters of Integrity in the Scientific Activity indicated by SCOPUS and SCIELO.